AskFoodie.AIYour team
Roles: owner, manager & staff
Three roles, picked by what each person should be able to spend, change, or run.
Everyone on your team gets one of three roles. The rule of thumb: owners handle money and irreversible decisions, managers run the restaurant when the owner isn't around, staff work the shift.
What each role can do
| Owner | Manager | Staff | |
|---|---|---|---|
| Dashboard, orders, feedback, service requests | ✓ | ✓ | ✓ |
| Menu, tables & QR, specials | ✓ | ✓ | ✓ |
| Check diners in, decline a reward | ✓ | ✓ | ✓ |
| Punch-card terms, opening hours, chat options, profile | ✓ | ✓ | — |
| Join or leave the Foodie Network | ✓ | ✓ | — |
| Invite & remove staff | ✓ | ✓ | — |
| Invite, remove & promote owners and managers | ✓ | — | — |
| Billing & subscription | ✓ | — | — |
| Delete the restaurant | ✓ | — | — |
Choosing a role
- Staff for anyone working service: they can confirm orders, resolve requests, check diners in, update the menu, and print QR codes — the daily work.
- Manager for whoever runs the place in your absence: everything staff can do, plus configuration (hours, punch-card, Foodie Network, profile) and hiring staff. A manager can't touch billing, can't delete anything permanent, and can't promote anyone above staff.
- Owner for the people the restaurant actually belongs to. You can have more than one — co-owners are normal. See Invite & manage your team.
Good to know
- Managers don't see the Billing page at all — money is owner-only, on every path.
- A restaurant always keeps at least one owner. The last owner can't be removed or demoted; promote someone else to owner first.
- Demoting an owner to manager is a real demotion — they lose billing and delete rights immediately.
- Nobody, at any role, can spend a diner's reward for them. Staff check diners in and can decline a reward that wasn't served; using it is the diner's own tap. See Check diners in.